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Terms of Service

Scan-N-Go LLC — Effective Date: May 1, 2026

1. Acceptance of Terms

By downloading, installing, or using the Scan-N-Go app, you agree to be bound by these Terms of Service. If you do not agree, do not use the app.

2. Description of Service

Scan-N-Go LLC provides a self-service bike and kayak rental service accessible through our mobile app. Customers scan QR codes on rental equipment, complete payment, and the equipment is unlocked via Bluetooth.

3. Eligibility

You must have reached the legal age of majority in your jurisdiction to rent equipment independently. Minors may participate only with the consent and supervision of a parent or legal guardian who completes the rental on their behalf.

4. Customer Information

When you rent equipment through the Scan-N-Go app, you will be asked to provide accurate and complete personal information including your name, phone number, email address, date of birth, and emergency contact information. This information is collected at the time of rental and stored securely as described in our Privacy Policy. You are responsible for providing accurate information and for all activity associated with your rental.

5. Rentals and Payment

  • Rental fees are charged at the time of rental based on the package selected
  • All fees are non-refundable unless equipment failure prevents use
  • You are responsible for the equipment during your rental period
  • Equipment must be returned in the same condition it was rented
  • Rentals that exceed the allotted package duration plus a 10-minute grace period will be automatically charged an overage fee. The overage rate is calculated by dividing the rental package price by the package duration in minutes, and customers will be charged this per-minute rate for every minute exceeding the rental period and grace period. Overage charges include applicable payment processing fees and will be charged to your payment method on file.

By completing a rental you authorize Scan-N-Go LLC to charge your payment method on file for any overage fees incurred during your rental period.

6. Waiver and Assumption of Risk

By using our service, you acknowledge that bike and kayak activities involve inherent risks including physical injury, property damage, and death. You voluntarily assume all such risks and agree to the full waiver terms presented in the app at the time of rental.

7. Prohibited Uses

You agree not to:

  • Use the equipment for any illegal purpose
  • Damage, modify, or tamper with the equipment or locking mechanisms
  • Allow unauthorized persons to use the equipment
  • Use the equipment outside of normal operating hours or designated areas

8. Equipment Condition and Damage

You are responsible for inspecting equipment before use. By proceeding with a rental, you confirm the equipment is in acceptable condition. You will be held responsible for any damage that occurs during your rental period beyond normal wear and tear. By agreeing to these Terms, you authorize Scan-N-Go LLC to charge your payment method on file for any damage costs incurred during your rental period beyond normal wear and tear.

9. App Permissions

The Scan-N-Go app requires the following device permissions to function:

  • Camera: Required to scan QR codes on rental equipment. Denying camera access will prevent you from scanning equipment and initiating a rental.
  • Bluetooth: Required to communicate with and unlock rental equipment. Denying Bluetooth access will prevent equipment from being unlocked.

These permissions are used solely for operating the app and are not used to collect or share data beyond what is described in our Privacy Policy.

10. Push Notifications

By using the Scan-N-Go app, you consent to receive push notifications related to your active rental. These notifications may include rental confirmation, time warnings as your rental period approaches its end, overage alerts, and other rental status updates. You may disable push notifications at any time in your device settings, however doing so may cause you to miss important alerts regarding your rental and associated charges.

11. Transactional and Promotional Emails

By providing your email address and completing a rental through the Scan-N-Go app, you agree to receive transactional emails at the address you provide. These emails may include rental waiver confirmations, rental receipts, and other communications directly related to your rental transaction.

From time to time, Scan-N-Go LLC may also send you promotional emails including special offers, seasonal updates, and news about our services. You may opt out of promotional emails at any time by contacting us at contact@rentsng.com or by clicking the unsubscribe link included in any promotional email. Opting out of promotional emails will not affect delivery of transactional emails related to your active rentals.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCAN-N-GO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR RENTAL EQUIPMENT. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR YOUR MOST RECENT RENTAL.

13. Indemnification

You agree to indemnify and hold harmless Scan-N-Go LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service or violation of these Terms.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Continued use of the app after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of Nebraska without regard to its conflict of law provisions.

16. Contact Us

Scan-N-Go LLC
contact@rentsng.com
rentsng.com

Scan-N-Go

Self-service bike and kayak rentals at Johnson Lake, Nebraska. Available 24/7.

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